Privacy Policy
Last updated: October 2026
Introduction
This Privacy Policy describes how Susheel Chandradhas Professional Photographer ("we", "us", or "our"), operating from Chennai, Tamil Nadu, India, collects, uses, and protects information when you visit our website www.susheelchandradhas.com (the "Website").
This policy is compliant with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000 and its amendments. By using this Website, you consent to the data practices described in this policy.
Who We Are (Data Fiduciary)
Under the DPDP Act 2023, the Data Fiduciary responsible for your personal data is:
- Name: Susheel Chandradhas
- Business: ColoursAlive (Sole Proprietorship)
- Address: 7, Ground Floor, Vallalar Street, VGP Shanti Nagar, Pallikaranai, Chennai – 600 100, Tamil Nadu, India
- Email: susheel@coloursalive.com
- Phone: +91-99624-28747
Information We Collect
Information You Provide Voluntarily
- Contact Enquiries: When you reach out through our contact page, email, phone, or WhatsApp, we collect your name, email address and message, and any of the optional details you choose to give: phone or WhatsApp number, company or organisation, the services you are interested in, where the shoot is, your timeline, and how you heard about us. This information is used solely to respond to your enquiry and, if you become a client, to provide our photography or filmmaking services.
Automatically Collected Information
- Analytics Data: We use Google Analytics 4 to understand how visitors use our Website. This includes pages visited, time spent, device type, and approximate geographic region. IP addresses are anonymised before processing. We do not use this data to identify you personally.
- Technical Information: Our hosting provider's standard logs may record your IP address, browser type, referring URL, and the date and time of your visit. This is used for security and troubleshooting purposes only.
- Cookies: Our Website uses cookies and similar tracking technologies. Please see our Cookies Policy for full details.
Purpose and Legal Basis for Processing
We process your personal data only for specific, lawful purposes:
- Responding to enquiries: To reply to messages you send us (based on your consent in contacting us)
- Service delivery: To fulfil photography and filmmaking contracts (contractual necessity)
- Website improvement: Anonymised analytics to improve user experience (legitimate interest)
- Legal compliance: To comply with applicable Indian laws and regulations
We do not use your personal data for automated decision-making or profiling.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal data. We share data only in the following limited circumstances:
- Web3Forms: Enquiries sent through our contact form are delivered to us by email through Web3Forms, which processes them only to deliver them. See the Web3Forms Privacy Policy.
- Cloudflare: Our Website is hosted on Cloudflare, which processes technical request data (such as IP address) to serve and protect the site. See the Cloudflare Privacy Policy.
- Google LLC: We use Google Analytics, Google Maps and YouTube, which process data under Google's own privacy policy. See Google's Privacy Policy.
- Legal requirements: We may disclose information if required by a competent Indian court, law enforcement authority, or government body, or to protect our legal rights.
- Business transfers: In the unlikely event of a business transfer, data may transfer as part of that transaction subject to the same privacy protections.
Data Retention
- Contact enquiry data: Retained for up to 3 years from the date of last contact, or for the duration of any client relationship plus 3 years thereafter, to comply with record-keeping obligations.
- Analytics data: Retained per Google Analytics' default retention settings (14 months for user-level data).
- Hosting logs: Kept by Cloudflare under its own retention settings, and not used by us to identify you.
Third-Party Services
Google Analytics 4
We use Google Analytics with IP anonymisation enabled. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Ahrefs Web Analytics
We also use Ahrefs Web Analytics, a cookieless analytics tool. Ahrefs does not use cookies or store any personal identifiers on your device. It collects aggregated, anonymised data about page visits, referral sources, device type, and country to help us understand website traffic. No personally identifiable information is collected or stored. For more details, see Ahrefs' Privacy Policy.
Web3Forms and hCaptcha
Our contact form is processed by Web3Forms, which forwards your enquiry to us by email. To keep out automated spam, the form uses hCaptcha, which loads only once you start filling in the form and may collect technical information about your browser and device for that purpose alone. See the hCaptcha Privacy Policy. You can always contact us by email, phone or WhatsApp instead.
Google Maps
Our contact page offers a Google Maps view of our studio location, which loads only if you choose to show it. If you do, you are subject to Google's privacy policy. You may choose not to interact with the map without any loss of service.
YouTube
The videos on our Video Production page load nothing from YouTube until you press play, and then play through YouTube's privacy-enhanced mode (youtube-nocookie.com), under Google's privacy policy.
We offer a WhatsApp link for convenience. If you contact us via WhatsApp, your communication is subject to Meta's privacy policy. We do not initiate WhatsApp contact without your action.
Data Security
We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no transmission over the internet is completely secure. If you believe your data has been compromised, please contact us immediately.
Cookies and Tracking Technologies
For detailed information about the cookies we use and how to control them, please read our Cookies Policy.
Your Rights Under the DPDP Act 2023
As a Data Principal under India's Digital Personal Data Protection Act, 2023, you have the following rights:
- Right to access: Request a summary of the personal data we hold about you and how it is being processed.
- Right to correction: Request correction of inaccurate or incomplete personal data.
- Right to erasure: Request deletion of your personal data when it is no longer necessary for the purpose for which it was collected, subject to legal retention requirements.
- Right to grievance redressal: Have your grievances addressed by our Grievance Officer (see below) and, if unsatisfied, by the Data Protection Board of India once established.
- Right to nominate: Nominate another individual to exercise your rights on your behalf in the event of death or incapacity.
To exercise any of these rights, please contact our Grievance Officer using the details below.
Grievance Officer
As required under the Information Technology Act, 2000 (Rule 5(9) of the IT Rules, 2011) and the DPDP Act, 2023, we have designated a Grievance Officer:
- Name: Susheel Chandradhas
- Email: susheel@coloursalive.com
- Phone: +91-99624-28747
- Address: 7, Ground Floor, Vallalar Street, VGP Shanti Nagar, Pallikaranai, Chennai – 600 100, Tamil Nadu, India
- Response time: We will acknowledge your grievance within 48 hours and endeavour to resolve it within 30 days.
Children's Privacy
Our Website is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately so we can delete it.
Links to Other Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our practices. Material changes will be noted on this page with an updated "Last updated" date. Continued use of the Website after changes are posted constitutes acceptance of the revised policy.
Governing Law
This Privacy Policy is governed by the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.
Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or our data handling practices, please contact:
- Email: susheel@coloursalive.com
- Phone: +91-99624-28747
- Address: 7, Ground Floor, Vallalar Street, VGP Shanti Nagar, Pallikaranai, Chennai – 600 100, Tamil Nadu, India